Help & Support
Everything you need to get started and make the most of LeadHQ.
Getting Started
Get up and running with LeadHQ in three simple steps:
- Sign up — Create your free account at leadhq.in/signup. No credit card required for the 14-day trial.
- Connect your channels— Integrate WhatsApp (via Wati), webhooks, or Facebook Lead Ads to start capturing leads automatically.
- Capture & manage leads— Leads flow into your pipeline. Assign them to your team, automate follow-ups, and close deals faster.
Common Features
Lead Management
Capture leads via webhook, add them manually, or import in bulk using CSV files. Tag, filter, and organise your leads effortlessly.
Pipeline & Stages
Create customisable pipeline stages that match your sales process. Drag and drop leads across stages to track progress.
WhatsApp Integration
Connect your Wati account to send and receive WhatsApp messages directly from LeadHQ. Set up templates and automate follow-ups.
Team Management
Invite team members, assign roles (Admin, Manager, Agent), and set up round-robin or manual lead assignment rules.
Automations
Build trigger-based automations: auto-assign leads, send notifications, move leads between stages, and more — all without code.
Reports & Attribution
Track campaign ROI with source attribution. View conversion rates, response times, and team performance dashboards.
White-Label / Sub-accounts
Available on the Agency plan. Create sub-accounts for your clients with your own branding and custom domain.
Frequently Asked Questions
Check out our FAQ section on the homepage for quick answers to the most common questions about pricing, features, integrations, and more.
Contact Support
Response Time
We respond to all queries within 24 hours on business days.
Priority Support
Users on the Agency plan receive priority support with faster response times and a dedicated account manager.